Refund Policy

Effective Date: July 9, 2026

At Roberson Collection, customer satisfaction is our priority. If you are not completely satisfied with your purchase, please review our refund policy below.

Returns

Returns are accepted within 3 days of receiving your order.

To qualify for a return, items must:

• Be unused and unworn

• Be in their original packaging

• Include all original tags and accessories

• Show no signs of damage or alteration

Non-Returnable Items

The following items cannot be returned:

• Personalized or custom-made products

• Gift cards

• Final sale or clearance items

Damaged or Incorrect Orders

If you receive a damaged, defective, or incorrect item, please contact us within 3 days of delivery. We will work quickly to provide a replacement or refund.

Refund Process

Once your return is received and inspected, we will notify you of the approval status. Approved refunds will be issued to your original payment method within 5–10 business days, depending on your financial institution.

Return Shipping

Customers are responsible for return shipping costs unless the return is due to our error or a defective product.

Contact Us

If you have any questions regarding returns or refunds, please contact us:

Email: Info@robersoncollection.com
Phone: +1 (862) 252-1585